Responsible gambling

Responsible Gaming at Grosvenor Casino Reading

As part of our commitment to providing a safe and enjoyable gaming environment, we want to ensure that you are aware of the tools available to help manage your betting and play responsibly.

Understanding Problem Gambling

We understand that problem gambling can affect anyone, regardless of their background or circumstances. If you feel that your gaming habits are becoming problematic, please don't hesitate to seek support.

Responsible Gaming Tools

To assist with responsible gaming, we offer the following tools:

• Deposit Limits: Set a daily, weekly, or monthly limit on how much money can be deposited into your account.
• Time-Outs: Temporarily suspend your account for a set period of time to give you control over your betting habits.
• Reality Checks: Regular reminders that appear during gameplay to help you track your spending and stay in control.
• Session Limits: Automatically lock your session after a predetermined amount of time, helping you manage your gaming sessions effectively.
• Permanent Self-Exclusion: Completely remove yourself from our online platform for an extended period.

Additional Support

In addition to these tools, we also offer the following resources:

• Links to recognised UK support organisations, such as GamCare and GambleAware
• Contact details for local help services

We want you to enjoy your gaming experience at Grosvenor Casino Reading. If you need any assistance or guidance on responsible gaming practices please contact us.

Your Safety is Our Priority

Our goal is to provide a welcoming environment that ensures the well-being of our customers and staff alike, and we remain committed to responsible gaming practices that protect individuals from harm.